Kenny's good nature, warmth, positive attitude, and sense of realism are excellent traits in a leader, facilitator, and coach. He truly sees the importance of having a work management system that can support business goals and also genuinely values and respects employees and their efforts. I appreciated his sincere, down-to-earth approach to leadership and his value of employees as 'whole people' who had other priorities -families, hobbies, and other passions- in addition to work. He regularly met people, whether staff or clients, "where they are," which provided an excellent starting place for projects. Kenny offered unfailing support for people while also holding them accountable, which is a challenging balance. Kenny is a good coach with solid interpersonal skills and high emotional intelligence who can inspire people to get done what needs to be done.