3 Reasons To Create A Better Customer Experience
We have so many experiences every day. So what is so important about them? And, why should you care about what others experience? 3 reasons will explain why.
Closing the Deal: 5 Steps to Communicating More Persuasively – Part 5, Close/Reaffirm
Do you ever get the to the end of your pitch only to bomb when it comes to closing the deal? I’m going to address how you can professionally and politely close and leave the prospect/person feeling good about the decision they made. You want to create a win-win...
Closing the Deal: 5 Steps to Communicating More Persuasively – Part 4, Education/Information
Today we talk about the part of the process that is key to the whole pitch. Everything up until now has been purposed to get you to this moment. Because, if you make a great first impression, qualify a person, and build great rapport with them but don’t present...
Closing the Deal: 5 Steps to Communicating More Persuasively – Part 3, Building Rapport
This week we are talking about the third step in communicating more persuasively. At this point you’ve made a good enough first impression and gotten whomever you’re talking to interested in what you have to say. You’ve also qualified them as someone...
Closing the Deal: 5 Steps to Communicating More Persuasively – Part 2, Qualification
Last week we talked about the 1st step in communicating more persuasively in how to make a great Introduction/First Impression (click link to see last week’s post). This week we talk about the 2nd step — Qualification. This step carries a bit of weight...
About
Hey! I’m Kenny Lange. I am a blogger, speaker, and coach. I help leaders and everyday people acquire skills in leadership, communication, and personal development so that they can get the most out of themselves and others. Read more…
Go Gold
Did you know that 175,000 kids are diagnosed with cancer each year? And in the U.S., one in five will not survive. I want to change that, so I’m raising money to find cures. September is Childhood Cancer Awareness Month and the official color is gold. Much the same way that October is Breast Cancer Awareness Month and their color is pink. So, in support, I am calling my awareness and fundraising campaign Go Gold.
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